Statistics for Six Sigma Green Belts: with Minitab and JMP

The only book on the market that provides a simple nonmathematical presentation of the statistics needed by Six Sigma Green Belts. Every concept is explained in plain English with a minimum of mathematical symbols. Includes real-world examples, step by step instructions and sample output for Minitab and JMP software as well as downloadble, ready to use data sets and templates. Includes applications to service industries to help managers understand the role of Six Sigma in nonmanufacturing industries.   Acknowledgments  xvii About the Author  xix Preface  xxi Chapter 1:  Fundamentals of Six Sigma  1 Chapter 2:  Introduction to Statistics  7 Chapter 3:  Presenting Data in Charts and Tables  23 Chapter 4:  Descriptive Statistics  39 Chapter 5:  Probability and Probability Distributions  59 Chapter 6:  Sampling Distributions and Confidence Intervals  95 Chapter 7:  Hypothesis Testing  113 Chapter 8:  Design of Experiments  157 Chapter 9:  Simple Linear Regression  211 Chapter 10:  Multiple Regression  241 Chapter 11:  Control Charts for Six Sigma Management  279 Appendix A:  Review of Arithmetic and Algebra  321 Appendix B:  Summation Notation  329 Appendix C:  Statistical Tables  333 Appendix D:  Documentation of Data Files  347 Glossary  349 Index  359