ITIL Service Design
Great Britain. Cabinet Office
The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This edition updates design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.
Năm:
2011
Nhà xuát bản:
Stationery Office/Tso
Ngôn ngữ:
english
Trang:
442
ISBN 10:
0113313055
ISBN 13:
9780113313051
Loạt:
ITIL Service Lifecycle Publication Suite
File:
PDF, 9.07 MB
IPFS:
,
english, 2011